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PRODUCTS

What makes your products different to the rest?

We’ve ditched the nasty stuff! Our products swap out all those toxic ingredients in traditional toothpaste for 100% safe, natural alternatives that work just as well—if not better. After over a year of research with top-notch formulators and industry pros, we nailed it.

But that's not all traditional oral care products can be so boring. We're here to change that! We believe oral and smile care doesn’t have to be mundane, which is why our products come in multiple delicious flavors.

What is the difference between the whitening toothpaste and whitening serum?

Great question! The whitening toothpaste is fantastic for gradually whitening your teeth and maintaining that bright smile. It is formulated with oral prebiotics to support a healthy oral microbiome, giving you an extra boost for overall mouth health, perfect for daily use. On the other hand, the Papaya Enzyme Whitening Pen is a concentrated serum that works much faster and gives you a whiter smile in no time. It's like a little magical boost for your smile.

Can the Papaya enzyme whitening pen be used daily?

Yes, the Papaya Enzyme Whitening Pen is safe for daily use! Made with clean, gentle ingredients, it effectively brightens your smile without harsh chemicals or side effects.

Are your products suitable for sensitive teeth?

Absolutely! Our products are uniquely formulated for sensitive teeth.

Are your products registered with KKM/MOH?

Yes, absolutely! We proudly manufacture our products at a
GMP-certified factory in Malaysia, and every single one is registered and approved by the Malaysia Ministry of Health (KKM/MOH).

Are your products halal?

Yes, definitely! We're all about being 100% halal-friendly. Our
awesome manufacturers are halal certified, so you can enjoy our products worry-free. We've got you covered!

How long does it take to see results?

Our whitening toothpaste gradually whitens and you may start seeing effects within 1-2 weeks. With regular use, these results can be maintained over time. In contrast, our Papaya Enzyme Whitening Pen, used twice daily, can deliver visible results in as quickly as overnight, with full results in approximately 5 days. For optimal results, we recommend using both products together: Papaya Enzyme Whitening Pen to get a quick magical boost for your smile and the Prebiotic Natural Whitening Toothpaste to prolong whitening results and protect your oral health.

Are the results permanent?

Here’s the deal: no smile stays bright forever—daily snacks, drinks, and life’s little indulgences can dim the sparkle. Even pricey professional treatments don’t promise everlasting results. That’s where we come in! A quick touch-up with our Papaya Enzyme Natural Whitening Pen every few weeks does the trick once you’ve reached your perfect shade. Pair it with our Prebiotics Natural Whitening Toothpaste to keep your bright smile whiter for longer.

Are your products safe for vegan?

Definitely! We don't use any animal-derived ingredients, so our products are completely vegan-friendly.

SHIPPING

How long will it take for my order to arrive?

We know how exciting it is to get your hands on your smilecare products ASAP! That’s why we aim to dispatch your order within 1-2 days from our warehouse. For deliveries within Malaysia, you can expect your package to arrive in just 3-5 days.

Do you ship to Singapore and other international countries?

We currently ship to Singapore, and delivery takes around 1-2 days. There’s a flat fee of $5 for all orders to Singapore.

We also offer international shipping. Just check the shipping rates at checkout for more details. We're excited to bring our products to you, no matter where you are!

Do I need to pay for duties and taxes?

For Malaysian orders, all taxes are already included, so you’re all set!

For orders to Singapore, there’s typically no tax charge, but if any fees do come up, you'll be responsible for them.

For other international orders, taxes and duties may apply, and if they do, you’ll need to cover those costs.

Can I buy Boost Oral products in person?

Currently, we don’t have a physical store where you can purchase our products. However, stay tuned! Subscribe to our email list to get updates on future launches and news. We’d love to keep you in the loop!

ORDERS AND PAYMENT

What payment methods do you accept?

We accept all major credit cards, including MasterCard, Visa, and more. You can also pay using PayPal and Apple Pay. Plus, we’re excited to announce that we’ll soon be partnering with AtomePay, so you can boost now and pay later!

Why was my order cancelled?

As a new brand, we have limited inventory available. To ensure fair access to our products, our fraud system may cancel orders from customers who try to make rapid purchases within a short time. This helps protect everyone and ensures more customers can enjoy our products.

RETURNS AND REFUNDS

30 DAY MONEY-BACK GUARANTEE

Your smile is our priority. Love our products or get your money back. We offer a 30-day money-back guarantee because we’re confident you’ll love our products and the results! If you’re not satisfied within 30 days of receiving your order, please contact us to return the products for a refund. Please note that the refund will exclude the shipping fee. Additionally, products returned must not be used more than 75% of their total content. Returned products will be inspected thoroughly before a refund can be processed. While we don’t reuse the content for hygienic purposes and any used products will go to recycling, this policy ensures the money-back guarantee is used fairly by all our customers. *Only new customers are eligible for this offer. Return customers who re-purchase similar past products are not eligible for this offer*

What if my order arrives with missing or damaged items?

If your order arrives with damaged or missing items, please contact us and we will assist you as soon as possible. Kindly note that our team may request photos of damaged items to improve the customer experience. You must notify us of these issues within 2 days of the delivery date.

For damaged items: Please contact us at hello@boostoral for assistance. A photo or video may be required for our friendly team members to assist you.

For missing items: A cross check will be initiated with the respective carrier to determine the parcel weight. Once confirmed, we will ship out a replacement to you for free.

For lost orders while in transit: Please contact us and PosLaju or the courier used for a resolution. We will do our best to assist you.

Can I cancel my order after receiving an order confirmation email?

Once you receive an order confirmation email, cancellation requests will be subject to approval based on the order processing status.

Shipped Orders: Orders that have already been shipped from our warehouse cannot be cancelled.

Fees: If a cancellation is approved, it may be subject to a small processing fee and a 3.5% bank transaction charge of your total order value.

We strive to accommodate your requests to the best of our ability and appreciate your understanding.

CONTACT US

How can I contact the BoostOral team?

Feel free to reach out to us anytime for questions, product recommendations, or feedback. Just send us an email at hello@boostoral.com. We're here to help!

In case you were wondering...